How is inquiry information handled?

The form asks for your company, name and work email. It also asks for the plant or delivery location, part family and quantity. You may add a phone number, target date and project notes. You can attach 1 PDF, DXF or STEP file up to 25 MB. A file is not needed for every request. Some exact parts can be described by their full part number.

A drawing may include sizes, materials, revisions, company names and other project details. Check the whole file before you send it. Include what the team needs to review your request. Remove personal details that do not relate to the work. Do not send payment card details, passwords or account login details through this form. The site does not take payment for an order.

The service first checks the fields you have filled in. It creates a private draft with a request reference and time. If you attach a file, your browser sends it straight to private Vercel Blob storage. The service checks the saved file size and basic format. It then saves the complete request. Only that last step produces the received message on screen.

The saved record holds the contact and project fields, reference and times. It also holds details of any file that passed the checks. These include its name, size, format and private storage path. A draft may stay if an upload or request stops part way through. Closing the page does not erase a draft or file already saved. Keep the reference so the team can find the right record.

Request records and drawings use a private Vercel Blob store. The site has no public drawing gallery or file download route. A reference number alone does not let someone view your drawing. Staff with access use the storage service to open requests for review. The hosting and storage firms process records as part of running the service.

Private storage describes how access is set up. It is not a confidentiality agreement or a promise that online systems have no risk. Your company may need an agreement or a named group of reviewers. It may also need a set way to send files. If so, start with a text inquiry. Explain those needs before you upload the file. The site does not set up special handling by itself.

Contact details tell the team which company and person made the request. Project details help the team review the part, quantity and delivery needs. They also show which facts are still missing. A drawing helps the team see which technical questions need an answer before a quote can be written. A date entered in the form is your target. It is not an agreed delivery date.

Our production team reviews project details to define the build and answer drawing questions. Your company may set limits on who can see a file. State those limits before you send it. Ask us to confirm the review team and any special handling your project needs. A limit written in a note does not create a separate agreement. Agree on restricted access before sharing the file.

The form checks entries and uses a hidden spam field to help block abuse. It also limits how many requests can be made. Saved counters use keyed hashes based on email addresses. They also use an IP address when the trusted hosting service supplies one. The counters help enforce those limits. They are separate from the full email address in the inquiry record. Each upload is allowed only for its assigned file and session.

The site has no installed analytics or ad tracking code. A visit can still create technical records. Hosting and storage services process request and connection details to serve pages, run uploads and check faults. Their logs may include IP addresses. The RFQ form does not need a customer account. It also has no option to sign up for marketing emails.

Your receipt is the reference shown in the browser once the request is saved. Do not rely on an email receipt. Staff email alerts through Resend are an option, but are not turned on now. If used later, they would send request details and a file description to a set staff address. They would not make the drawing public.

Keep the reference with your project records. If you need to change a quantity, drawing revision or contact detail, name the earlier request. Explain what has changed and which drawing version should be used. Do not send extra copies of private files just to check if they arrived. The saved reference is the best place to start when the team needs to find your record.

No fixed time to keep inquiry records has yet been published. This also applies to drawings, unfinished drafts and abuse prevention counters. The site does not delete these records when an upload session ends. An expired session limits further use of that session. It is not a date when files will be erased. Ask us first if your file must be removed by a set date.

For questions about access, changes, deletion or handling, use the Contact page inquiry route. Include the saved reference if you have it. Explain your request without sending the private file again. The team may need details to find the record and check your link to it. Any special handling needs to be confirmed. This page will need to change if the site process or published rules for keeping records change.